As a non-atttending virtual follower, a lurker, if you will, I had a couple of observations from yesterday.

There seemed to be a twitter consensus that the conference was to quote Greg Biggers"Too vend-y. Not enough use-y."  From Ismael's introduction to the GE SupportCentral case study, the feedback from last year was the tools might work well for small businesses but, "How about the ENTERPRISE?".  How does the cloud, SAAS, web 2.0, whatever other label you want to give it, how does it make its way into the ENTERPRISE.  BIG BUSINESS.  It occurs to me that the two go hand-in-hand.  The enterprise world is vend-y.  The individual \ small business information world is use-y.  If you invite big business, you're inviting bigger sales to business.  Big sales follow the big ups.  There is a grassroots component but, big blue, SAP, HP, rule the roost. The conference as its on entity has a choice about what and who to present.  I'm not convinced that vend-y-ness is all bad.  I don't like being sold to but, good dialog, discovery, and learning can occur in unlikely settings.

Last observation.  This ClearSpace site is great but, it is not capturing the knowledge from the conference.  Oh, sure there are a few blogs and a few threads here.  The Veodia videos of the session are great and timely and are the next best thing to being there.  What's missing?  Where is the dialogue?  It is in twitter.   I wonder why the tweets can't be captured and indexed here.   I also wonder why you couldn't merge the tweets with the video similar to what is done with Viddler resulting in a video that is annotated with comments as they occur in time.  The meshing of chronological comments as they occur with a recorded teleconference or video is a powerful method of documenting thought.  You find a comment that is interesting and the recording is queued to a minute or two before the comment takes place.  This would be great for recording teleconferences in the ENTERPRISE.

Have a great day TWO!